Technical Support

Technical Support Request
This is a six-digit or seven-digit number. It is printed on the dongle label and you can find it in the software menu "Help" >> "About". It can be also found in the original CD supplied.
Essential (Cibercut, CiberPrint, Digiser...)
Essential to obtain support. It can be found under "Help" >> "About"
If you send us a graphic design, please check that it is not more than 5 MB. Furthermore, if possible, use the original design, and much better if it's saved with our program.
Please be as specific as possible.